Contacting urlredirect.info
The contact email addresses for urlredirect.info are given at the bottom of this page. I try to answer all emails about the site but my time is limited, so please check whether your query is already answered in the section below before emailing. Thanks so much.
Answers to common queries
How can I share a URL Shortener link?
You can easily share this link via Twitter, Gmail, Facebook, and your default Email client. You can also share a link while you are on a page. Bonus: URL Shortener links are great for sharing because they won't break in emails and they never expire.
I get a message that the URL I'm trying to shorten is listed as spam. What can I do about this?
We use a 3rd party blacklist to determine domains that appear frequently in, or may send, spam email. This helps to prevent abuse of urlredirect.info by spammers. Sites may sometimes be listed in error, but I don't have the time or resources to verify exactly how domains are being used myself. You can use the lookup tool at http://www.surbl.org/ to check whether domains are on this blacklist. If they are listed and you believe it's in error, you should alert the owners/administrators of that domain so that they can request delisting.
Why was automatic copying to the clipboard removed?
This feature relied upon the Adobe Flash plug-in (the only way to do this copying in a browser independent way). Due to changes to the Flash security model from Flash 10, doing this was no longer allowed without users explicitly pressing a button, so it stopped working for people as they upgraded Flash anyway. I decided it wasn't really worth implementing a button to do this in Flash since it's just as easy to press ctrl+c or click a copy option in your browser anyway, so I just removed this functionality entirely. I'm not happy about losing this feature, but sadly this was the only convenient way to provide it. At least removing it entirely has the slight benefit that Flash is no longer used on the site, so users without it installed should have fewer issues.
Contact details
You can contact us by email for anything related to the urlredirect.info site. Please use the email addresses given below (these may not be used for anything else unrelated to urlredirect.info): -
For any general comments, suggestions, queries or bug reports, email: general at urlredirect.info
If you wish to report abuse, illegal action or a violation of our terms, email: abuse at urlredirect.info
Note: To use these email addresses, you will have to remove all spaces and replace the word "at" with the @ sign. They are written this way to confuse automated junk-mailers.urlredirect.info was created by and is owned by ICS Hosting. You can direct email for his attention to the general address listed here.
